Cancellation and Refund Policy

When the Service Starts and How Long It Lasts

A pass is granted immediately upon completion of payment and the Service becomes available at once. The service period is one month from the date of purchase, after which the paid features are no longer available under that pass.

Each pass is defined by its daily image generation limit, which applies regardless of the quality setting selected. The limit resets at midnight Korea Standard Time and does not carry over to the following day.

Withdrawal of Purchase

You may request withdrawal within 7 days of payment. A pass is a service supplied for a fixed period and is handled as follows under Article 17 of the Korean Act on Consumer Protection in Electronic Commerce.

• Pass not yet used: the full amount paid is refunded.
• Use already begun: the amount corresponding to the period already provided is deducted before refund.
• The deduction is calculated as the amount paid divided by 30 days, multiplied by the number of days from the start of use to the date of the refund request.
• Passes granted free of charge through an event or promotion are not refundable.

Limits on Withdrawal

• A pass whose service period has expired is not refundable.
• Any remaining service period lapses when you delete your account, so please request a refund before doing so.
• A pass obtained or used by improper means is not refundable.

Refund Procedure

Refunds are processed within 3 business days of the request, and the original payment is cancelled through the method used. Depending on your card issuer, the money may take a further 3 to 7 business days to reach you.

Where a refund is delayed, we also pay interest on the delay at an annual rate of 12%.

To request a refund, contact [email protected] or +82-70-8019-0702 with the date and time of payment, the amount, and the name of the payer.